Questions? Answered.

Frequently Asked Questions

How can I subscribe to Creativeasy updates?

Stay updated on new releases, promotions, and more by subscribing to our newsletter. Simply enter your email in the subscription box located on our website's homepage.
How do I purchase products on Creativeasy?

To make a purchase, simply browse our shop at www.creativeasy.com, select the desired digital products, add them to your cart, and proceed to checkout. Follow the steps to complete your purchase.
Do you offer international shipping?

Yes, Creativeasy caters to customers worldwide. Our digital products are delivered electronically, eliminating the need for physical shipping.
What is Creativeasy?

Creativeasy is an online platform specializing in digital products, including Canva templates, SVG files, business cards, and other thematic digital assets designed to enhance your business presence.
What is the return policy for digital products?

Due to the nature of digital products, all sales are final. We recommend reviewing product details and specifications carefully before making a purchase.
What file formats are available for download?

Our digital products are typically available in commonly used formats such as Canva files, SVG files, and other relevant formats. Check the product description for specific details.
How do I access my purchased products?

After completing your purchase, you'll receive an email with download instructions. Additionally, you can access your purchased items by logging into your Creativeasy account and navigating to the "Downloads" section.
Is my personal information secure?

Absolutely. We prioritize the security and privacy of your information. Please refer to our Privacy Policy for detailed information.
How can I get in touch with Creativeasy for further assistance?

For any additional inquiries or support, feel free to contact our customer service team at info@creativeasy.com. We're here to help!
Are your products customizable?

Yes, our Canva templates are fully editable, allowing you to customize them to suit your brand and preferences. Instructions on customization are often provided with each product.