Terms & Conditions
This document represents the Terms & Conditions ("Agreement") between Creativeasy.com ("Creativeasy," "we," "us," or "our") and users ("you" or "your"). By accessing www.creativeasy.com and purchasing our digital products under the shop name Creativeasy, you agree to abide by these terms and conditions.
1. Acceptance of Terms
Your use of our website, www.creativeasy.com, and the purchase of our digital products constitute your full acceptance of these Terms & Conditions. If you do not agree with any part of these terms, we kindly ask you to refrain from using our services.
2. Digital Products
We specialize in providing digital products, including but not limited to editable Canva templates, business digitals, and thematic SVG files. These products are designed for online use and will be available for download upon purchase.
3. Subscription and Purchases
To access and buy our digital products, users may subscribe to our services. By subscribing, you agree to receive communications related to our products and services. Purchases are subject to the pricing and payment details outlined on our website.
4. Product Usage
Upon purchase, customers are granted a non-exclusive, non-transferable license to use the digital products for personal or business purposes. Redistribution, resale, or any form of sharing beyond the individual license is strictly prohibited.
5. Account Responsibility
Users may need to create an account for certain features. You are responsible for maintaining the confidentiality of your account information, including your password.
6. Subscription and Communication
By subscribing to our services, you consent to receive communications from Creativeasy, including newsletters, promotional materials, and updates. You can opt-out of these communications at any time.
7. Payment Processing
Creativeasy utilizes secure payment processing methods for online transactions. By making a purchase on our website, you agree to comply with the terms and conditions of the payment processor.
8. Refunds and Returns
Due to the nature of digital products, all sales are final. We do not offer refunds or returns. Please ensure that you review product details before making a purchase.
9. Intellectual Property
All digital products, including editable Canva templates, business digitals, and thematic SVG files, are protected by intellectual property laws. All rights to the content are expressly reserved by Creativeasy.
10. Website Hosting
Our website, www.creativeasy.com, is hosted on a secure platform. Your usage is also governed by the terms of service of the hosting provider.
11. Accuracy of Information
While we strive to provide accurate and up-to-date information on our site, we do not guarantee the accuracy, completeness, or timeliness of information. Any reliance on material is at your own risk.
12. Distance Sale Contract
For customers engaging in distance sales, these transactions are governed by applicable distance selling regulations. You acknowledge and agree to comply with these regulations as they pertain to your jurisdiction. Creativeasy provides detailed information about the digital products offered on our website, including essential features, pricing, payment methods, and terms of use. By completing a purchase, you confirm that you have reviewed and accepted this information.
The purchase process involves selecting the desired digital products, adding them to your cart, and proceeding to checkout. During checkout, you provide necessary information for billing and agree to the terms and conditions outlined, including those specific to distance sales.
Upon successful completion of your purchase, you will receive an order confirmation via the email address provided during the checkout process. This confirmation serves as acknowledgment of your order and includes relevant details such as the product description, pricing, and download instructions.
Digital products are delivered electronically, and download links are provided upon the completion of your purchase. These links grant access to the purchased digital files. Please ensure that you save and secure these files promptly, as download links may have expiration periods.
Due to the nature of digital products and the immediate access granted upon purchase, no right of cancellation or refund exists under the Consumer Protection (Distance Selling) Regulations or similar legislation in your jurisdiction. All sales are final.
For any technical issues related to the downloading or use of purchased digital products, Creativeasy provides technical support. Please contact our customer support at info@creativeasy.com for assistance.
Your consumer rights, including the right to a refund or replacement in the event of a defective product, are protected by applicable laws. If you believe your consumer rights have been violated, please contact us immediately.
For questions or concerns regarding this Distance Sale Contract or any aspect of your purchase, please contact us at info@creativeasy.com. Our customer support is dedicated to ensuring a positive experience for our users.
13. Delivery and Return Conditions
Delivery conditions for digital products involve providing download links upon purchase. Returns are not accepted due to the nature of digital goods. If you encounter issues with your purchase, please contact our customer support.
14. Changes to Terms & Conditions
Creativeasy reserves the right to update or change these Terms & Conditions at any time. Your continued use of our website constitutes acceptance of those changes.
15. Governing Law
These Terms & Conditions are governed by the laws of [Your Jurisdiction], and any disputes will be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].
16. Contact Information
For questions about these Terms & Conditions, please contact us at info@creativeasy.com.
Thank you for choosing Creativeasy.com. We appreciate your trust and look forward to providing you with high-quality digital products and services.